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Vivo supported a non-working week in Russia

The company extends the terms of warranty service


The company Vivo reported that smartphones, the warranty period of which expires from March 28 to April 5, 2020, can be serviced in Russia under warranty after a week off. The terms of return of goods purchased at the official online store Vivo are also extended.


    Taking care of the health and safety of its customers and employees Vivo calls to reduce the number of physical contacts to reduce the risks of coronavirus proliferation. The company's official service center will be closed from March 28 to April 5, 2020. For all of the company's mobile devices for which warranty expires during the week off, the warranty period will be extended by one month until April 28. The official online store Vivo will continue to accept and process customer orders. Buyers who will not be able to exercise their legal right to return the goods within 14 days of receipt within a non-working week, if necessary, will be able to do so one week later.

                                                                                                                                                     Vivo


Vivo added that the period of warranty service and return can be extended in case of extension of the non-working period in Russia.

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